Simone Garozzo - A Simpler Ordering Process

Case Study 3: A Simpler Ordering Process

Making Ordering Easier So Projects Keep Moving

A builder was purchasing materials on COD. While the products and service met their needs, every urgent order required payment approval before materials could be released.

This added unnecessary administration and slowed down the ordering process when time was critical.

A Vincent Buda and Co staff member processing an order at the trade counter
Every order processed across the counter. On COD, each urgent one waited on approval.

Every urgent order required payment approval before materials could be released.

After discussing the builder’s workflow, Vincent Buda & Co recommended setting up a 30-day trade account. The account was approved within a few business days, allowing future orders to be processed more efficiently.

Palletised stock being loaded onto a truck for dispatch
Approved in a few business days. Orders moving instead of waiting.

With a 30-day account in place, the builder could place orders faster, reduce administrative delays, and organise materials more efficiently across multiple projects.

The outcome

  • Place orders faster, without waiting on payment approval each time.
  • Reduce administrative delays.
  • Organise materials more efficiently across multiple projects.

Key Message

Sometimes the biggest improvement isn’t changing products. It’s improving the purchasing process.

A Vincent Buda and Co team member advising a builder on site
The right products, sorted before they are needed on site.
Sim, Business Development Manager at Vincent Buda and Co
SimBusiness Development Manager
Vincent Buda & Co

Still purchasing on COD?

Speak to us about whether a 30-day trade account is the right fit for your business.

Talk to the team